PRACTICE RESPONSE TO CORONAVIRUS (COVID 19) PANDEMIC
In response to the Coronavirus Pandemic we have put measures in place to ensure we can adhere to current social distancing guidelines and reduce the risk of infection to our staff and patients.
As the nation moves into the next stage of COVID 19 restrictions on the 17th May 2021 we ask for your continued patience and understanding during these unprecedented pressures on the NHS.
PLEASE DO NOT COME TO THE SURGERIES UNLESS BY PRE-ARRANGED APPOINTMENT OR IF ADVISED TO DO SO BY ONE OF OUR CLINICIANS
(Our surgeries have continued to remain open throughout the pandemic but we still ask that you only attend in person if absolutely necessary)
ALL APPOINTMENTS MUST BE BOOKED BY TELEPHONE OR USING THE ONLINE APPOINTMENT BOOKING SERVICE
(Please do not come to the surgery to request an appointment)
WHEN BOOKING AN APPOINTMENT THE RECEPTION STAFF WILL ASK YOU THE REASON FOR REQUESTING AN APPOINTMENT
(This is to ensure that we can deal with your request accordingly and in a timely manner, this only needs to be a brief outline of the reason)
WE HAVE SET UP A DOCTOR-LED TRIAGE SYSTEM WHICH WILL BE IN EFFECT ON A DAILY BASIS
(All book on the day appointments will be triaged by telephone by one of our doctors)
WE ASK THAT ALL PATIENTS ATTENDING THE SURGERY TO PLEASE WEAR A FACE COVERING OR MASK
(Please attend with your own face mask or covering wherever possible)
WE WILL BE CARRYING OUT CONSULTATIONS BY TELEPHONE OR VIDEO LINK WHERE APPROPRIATE BUT ARE STILL OFFERING FACE TO FACE APPOINTMENTS IF CLINICALLY INDICATED
(There is still capacity to see patients for face to face consultations at the surgery when necessary)
ALL OUR CLINICIANS WILL BE WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) WHEN YOU ARE SEEN IN THE SURGERY (To limit the number of patients in the surgery and enable us to maintain social distancing, please only attend your own appointment, unless agreed with one of our clinicians)
ALL PRESCRIPTIONS WILL NOW ONLY BE ISSUED ELECTRONICALLY & SENT TO YOUR NOMINATED PHARMACY
(Please do not come in to the surgery to request or collect a paper prescription. If you have not yet registered a nominated pharmacy please contact your local pharmacist)
THE PRACTICE WILL CONTINUE TO HAVE PROCESSES IN PLACE TO ENSURE CHILDHOOD IMMUNISATIONS AND OTHER ESSENTIAL CARE CONTINUES
(This includes childhood immunisations and health screening such as cervical smears)
IF YOU SUSPECT YOU MAY HAVE BEEN INFECTED WITH CORONAVIRUS OR HAVE SYMPTOMS OF COVID 19
PLEASE AVOID COMING INTO THE SURGERIES
This will avoid putting our patients and staff at risk and reduce the risk of spreading the disease.
The current Government advice is that if youdevelop a
new continuous cough, high temperature or a loss of, or change to, your sense of smell or taste it is advised youshould self isolate at home for 10 days from the onset of your symptoms and arrange a COVID 19 test (No matter how mild your symptoms are) and your entire household MUST self isolate for 10 days pending the results.
If a member or your household develops any of the above symptoms you and your entire household MUST self isolate for 10 days.
If you or a member of your household develop symptoms of COVID 19 you should arrange a free test by following this link or by clicking on the tab above.
You may also be contacted by the government Track & Trace Service if you are identified as having come in to contact with someone with a confirmed case of
COVID 19 and advised to self isolate.
For more information regarding the Track & Trace Service or arranging a COVID 19 test please click on the NHS 111 online or GOV.UK links.